Cancellation Conditions of Lipno Lake Resort

1.1.    If you cancel your stay, you are required to pay a cancellation fee to the operator of Lipno Lake Resort - Lipno Lake Ltd.
1.2.    If you cancel your stay in the period of 43 days before the date of your scheduled arrival, you will pay a cancellation fee namely the 1st paid deposit or 30% of the total price of the stay.
1.3.    If you cancel your stay in the period from 42 days to 29 days before the date of your scheduled arrival, you will pay a cancellation fee of 60% of the total price of your stay.
1.4.    If you cancel your stay in the period from 28 days till the date of your scheduled arrival, you will pay a cancellation fee of 90% of the total price of your stay.
1.5.    If you cancel your stay on the day of the scheduled arrival and after the day of the planned arrival, you will pay a cancellation fee of 100% of the total price of stay.
1.6.    If you don´t arrive at the destination within 24 hours after the day of the scheduled arrival without any previous notification about your late arrival, this will be considered as a cancellation of the stay.
1.7.    When you book your stay, you can purchase cancellation insurance refund ability 20% of the insured amount.

The insured: a client who purchased a stay including insurance through Lipno Lake s.r.o., acknowledges that by acceding to the insurance contract, the insurance is made against the insured events. The insured is aware of the rights of the insured who acceded to the insurance, which differ from the rights of the policyholder arising from the insurance contract made between Colonnade Insurance S.A. and Lipno Lake s.r.o. (the parties to the insurance contract regarding the particular cover), and the insured acquainted him/herself with their rights.

Policyholder: Lipno Lake s.r.o., registered with the Commercial Register maintained by the Regional Court in České Budějovice, file no. C13968, identification no. 26100452, registered office building no. 302, 382 78 Lipno nad Vltavou, offers its clients cancellation insurance in regard to its accommodation services. The clients may accede to the insurance contract as the insured upon the reservation/purchase of a stay. The premium is paid as a one-off payment through the policyholder.

The cancellation insurance provides cover to the insured if they have to cancel or interrupt a previously booked and paid stay due to a death, accident or an acute illness of the insured or their family members, dismissal from employment and other events outside the sphere of influence of the insured that are listed in the insurance conditions, with which the client interested in taking out the insurance is obliged to acquaint themselves prior to acceding to the insurance contract.

The deductible of the insured is 20 % of the price of the stay. The cancellation insurance becomes effective when the insured books their stay, arranges the insurance and pays the premium. The cancellation insurance terminates when the stay commences, the insurance against interruption of stay terminates on the last day of the stay.

The insurance is governed by the Czech law. If an insured event occurs, the insured must fill in a form available on the website lipnolake.cz and send it to the insurer with the documents required.

Information regarding your personal data processing by the insurer is available here.

Documents to download:

 Information and extract from the insurance contract and insurance conditions (pdf)

 Claim Announcement Form (doc)

 Claim Announcement Form (pdf)